Whether you'd like an answer to a behavioral health question, have a concern about the services you are receiving, or are wondering about an upcoming training or event, we want to hear from you. Please fill out the confidential contact form below and someone from our Customer Services department will connect you with a person at LifeWays who can help. If you would like to get in touch with someone right away, please call our Customer Services departments at 517.780.3332 or you can call 517.789.1209 for a LifeWays directory.
1200 N. West Ave.
Jackson, MI 49202
Hours: Monday-Friday 8am-7pm
Access Phone: 517.789.1200
Physician Unit Phone: 517.796.4540
Administrative Phone: 517.789.1209
25 Care Dr.
Hillsdale, MI 49242
Hours: Monday-Friday 8am-6pm
Access Phone: 517.439.2641
Physician Unit Phone: 517.439.9327
Access Department & Crisis Center: 517.789.1200 / Jackson Fax: 517.789.1276 / Hillsdale Fax: 517.439.3339<
Central Michigan 2-1-1: Dial 2-1-1 / Fax: 517.789.1271
Corporate Compliance: 517.789.2485
Critical Incident Stress Management (CISM) Team : 517.796.4533
Customer Services : 517.780.3332 / Fax: 517.789.1271
Finance : 517.789.1299 / Fax: 517.796.4532
Governance & CEO Office : 517.789.1208 / Fax: 517.796.9426
Human Resources : 517.796.4525 / Fax: 517.796.9426
Intensive Crisis Stabilization (ICS) Team : 517.789.1200
LEO (Electronic Medical Record) Help Desk : 517.780.3367
Meeting Room Requests : 517.780.3332
Network Contracts : 517.789.1299 / Fax: 517.796.4532
Outpatient Services : 517.789.1291/ Fax: 517.796.4575
Medical Services : 517.796.4540 / Jackson Fax: 517.796.4517 / Hillsdale Fax: 517.439.3339
Project Access : 517.796.4511
Public Relations & Media Liaison : 517.789.2490
Quality Improvement : 517.796.4506
Recipient Rights : 517.789.1237 / Fax: 517.789.7564
Self-Determination : 517.780.3371
Strategic Relations : 517.789.1290 / Fax: 517.789.1271
Technology Services : 517.780.3367
Utilization Management : 517.796.4574 / Fax: 517.789.1282
For a directory by staff member, please call the LifeWays business line at 517.789.1209 or toll-free at 866.630.3690.
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