LifeWays News

Stay up-to-date with what's going on at LifeWays and in the mental health industry as a whole. We'll make regular posts regarding our community involvement, general health tips, and important information for our Provider Network. Have a suggestion for future topics? Contact our Public Relations department at 517.789.2490.


Special Process Alert

December 1, 2017

Notice of 30-Day Comment Period for Revisions to Procedure 4-01.01 Authorization of LifeWays Network Services

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FAQs Related to Procedure 4-02.11 Transition/Discharge Procedure

November 2, 2017

FREQUENTLY ASKED QUESTIONS:

Q: Is a discharge needed when a consumer still is receiving services from LifeWays Medical Services?

A: No. The Primary Case Holder is required to transition the consumer to his or her treating Psychiatrist.


Q. If a consumer was referred to my agency but was never seen who is responsible to close assignments/case to CMH?

A. The assigned primary caseholder is responsible to provide adequate/advance notice to the consumer complete transition for and/or discharge.


Q: Can a discharge occur when there are still active authorizations?

A: No, discharge cannot occur if a consumer’s current authorizations have not been provided with adequate/advance notice. Furthermore, this reflects a lack of coordination with the treatment team.


Q: What are the timelines to complete a Discharge Summary if there is a BH-TEDS error

A: 1 business day.


Q: How can I check if my agency has any unsigned Transition or Discharge Summaries?

A: Once in LEO, under ‘Reports and Downloads,’ if you are enabled please review ‘Unsigned Document Report.’

The procedure is attached, for your reference.  Thank you.

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