Customer Service Information

Customer Satisfaction

LifeWays is committed to you, our customer. You are our first concern and we value your feedback. If you want to let us know how we are doing, ask for a customer satisfaction card at any service location or at the Customer Services desk.

If you would like to be on an Advisory Council or otherwise participate in our quality efforts,  please call Customer Services at (517) 780-3332 or toll-free (866)  630-3690.

Corporate Compliance

To report concerns with fraud or abuse, please call the LifeWays Corporate Compliance Hotline at 517-789-2485 or the Mid-State Health Network Compliance Hotline at 1-844-793-1288.

For more information please contact Customer Services at 1-866-630-3690 or 517-780-3332.